Pelco Home Security System BB08 User Manual

®
BB08 Series  
Intercept®  
Back Box  
Installation/  
Operation Manual  
C456M-D (1/98)  
Pelco • 3500 Pelco Way • Clovis, CA 93612-5699 USA • www.pelco.com  
In North America and Canada: Tel (800) 289-9100 or FAX (800) 289-9150  
International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120  
 
1.0 GENERAL  
1.1 IMPORTANT SAFEGUARDS AND WARNINGS  
Prior to installation and use of this product, the following WARNINGS should be  
observed.  
1. Installation and servicing should only be done by Qualified Service Personnel  
and conform to all Local codes.  
2. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or  
6P enclosure, it is designed for indoor use only and it must not be installed  
where exposed to rain and moisture.  
3. Only use replacement parts recommended by Pelco.  
4. After replacement/repair of this unit’s electrical components, conduct a resis-  
tance measurement between line and exposed parts to verify the exposed  
parts have not been connected to line circuitry.  
5. The installation method and materials should be capable of supporting four  
(4) times the weight of the enclosure, pan/tilt, camera and lens combination.  
The product and/or manual may bear the following marks:  
This symbol indicates that dangerous voltage constituting a  
risk of electric shock is present within this unit.  
This symbol indicates that there are important operating and  
maintenance instructions in the literature accompanying this  
unit.  
CAUTION:  
RISK OF  
ELECTRIC SHOCK.  
DO NOT OPEN.  
CAUTION:  
TO REDUCE THE RISK OF ELECTRICAL SHOCK,  
DO NOT REMOVE COVER. NO USER-  
SERVICEABLE PARTS INSIDE. REFER SERVICING  
TO QUALIFIED SERVICE PERSONNEL.  
Please thoroughly familiarize yourself with the information  
in this manual prior to installation and operation.  
Pelco Manual C456M-D (1/98)  
3
 
1.2 UNPACKING INSTRUCTIONS  
Unpack and inspect all parts carefully.  
Be sure to save the shipping carton and any inserts.They are the safest material in  
which to make future shipments.  
If an item appears to have been damaged in shipment, replace it properly in its  
carton and contact the factory at 1-800-289-9100 or 1-559-292-1981 for a replace-  
ment. (International customers fax 1-559-348-1120 for authorization and instruc-  
tions.)  
If an item needs to be returned to the factory for repair, consult the WARRANTY  
AND RETURN section of this manual for instructions.  
The following items are supplied:  
BB08A120 MODEL  
1
1
Back box with face plate, trim ring, and dome  
Parts bag  
2
4
Eye bolts with nuts, flat washers and split lock washers  
T-rail clips  
1
Installation/Operation Manual (C456M-D)  
BB08E120 and BB08E211 MODELS  
1
1
1
1
1
Bezel with dome  
Pendant cap  
Back box  
Parts bag with two O-rings (BB08E211 only)  
Installation/Operation Manual (C456M-D)  
1.3 RECOMMENDED TOOLS  
Pelco does not supply basic tools needed for the installation process.The following  
tools are recommended:  
Medium Phillips screwdriver  
Wire cutter  
Wire stripper  
BNC crimp tool  
Coaxial cable stripper  
Hammer and punch (suspended ceiling model only)  
Large Phillips screwdriver (suspended ceiling model only)  
11 mm wrench (suspended ceiling model only)  
4
Pelco Manual C456M-D (1/98)  
 
2.0 DESCRIPTION  
The BB08 Series of back boxes is part of the IDS08 Intercept® Series of domes.  
The IDS08 Series is an integral system that includes a back box (BB08), dome  
drive (DD08), dome receiver/driver (DRD08), and imager/optics package (IOP08).  
This manual covers the BB08 Series of back boxes. For installation and operation  
instructions for the dome drive, refer to manual C416M-C; for the dome receiver/  
driver, refer to C466M-E; and for the imager/optics package, refer to C1441M-C.  
2.1 MODELS  
BB08A120  
Indoor back box with smoked dome; 24 VAC input; installs in a  
suspended ceiling. (CE, UL)  
BB08E120  
BB08E211  
Indoor black pendant-mount back box with smoked dome.  
24 VAC input.  
Outdoor light gray pendant-mount back box with clear dome.  
120 VAC input. Includes heater and fan. (UL)  
Pelco Manual C456M-D (1/98)  
5
 
3.0 INSTALLATION  
3.1 SUSPENDED CEILING  
1. Remove the ceiling tile from the ceiling. If you are installing the back box into a  
2' x 4' (61 x 122 cm) ceiling grid, cut the tile in half and install an additional “T”  
bar for support. Reinstall one of the 2' x 2' (61 x 61 cm) sections.  
2. Bring the wiring to the back box opening in the ceiling.  
Video - Refer to Table A for the type of video coaxial cable to use.  
Power - If the input power to the dome is 24 VAC, refer to Table B to  
determine the size of wire to use. The power requirement is 48 vA.  
Control - If you are using a Coaxitron® controller, the control signals to  
operate the dome drive will be transmitted over the video coax.  
If you are not using a Coaxitron® controller, bring wires to the back box  
for two RS-485 control lines (RX+ and RX-).  
6
Pelco Manual C456M-D (1/98)  
 
Table A. Video Coaxial Cable Requirements  
Cable Type*  
Maximum Distance  
RG59/U  
RG6/U  
RG11/U  
750 ft (229 m)  
1,000 ft (305 m)  
1,500 ft (457 m)  
* Minimum cable requirements:  
75 ohms  
All-copper center conductor  
All-copper braided shield with 95% braid coverage  
Table B. 24 VAC Wiring Distances  
The following are the recommended maximum distances for 24 VAC applications  
and are calculated with a 10-percent voltage drop.(10-percent is generally the maxi-  
mum allowable voltage drop for AC-powered devices.)  
Wire Gauge  
EXAMPLE: An enclosure that re-  
quires 80 vA and is installed 35 feet  
(10 m) from the transformer would  
require a minimum wire gauge of 20  
Awg.  
20  
18  
16  
14  
12  
10  
10  
20  
30  
283 451 716 1142 1811 2880  
(86) (137) (218) (348) (551) (877)  
141 225 358  
571 905 1440  
(42) (68) (109) (174) (275) (438)  
94 150 238 380 603 960  
(28) (45) (72) (115) (183) (292)  
NOTE: Distances are calculated in  
feet; values in parentheses are  
meters.  
40  
50  
60  
70  
112 179  
(21) (34) (54)  
285 452 720  
(86) (137) (219)  
56 90 143  
(17) (27) (43)  
47 75 119  
(14) (22) (36)  
40 64 102  
(12) (19) (31)  
35 56 89  
(10) (17) (27)  
228 362 576  
(69) (110) (175)  
190 301 480  
(57) (91) (146)  
70  
80  
90  
163 258 411  
(49) (78) (125)  
142 226 360  
(43) (68) (109)  
31  
(9)  
50  
79  
126 201 320  
(38) (61) (97)  
(15) (24)  
100 28  
(8)  
45 71  
(13) (21)  
41 65  
(12) (19)  
37 59  
(11) (17)  
34 55  
(10) (16)  
32 51  
(9) (15)  
30 47  
(9) (14)  
28 44  
(8) (13)  
26 42  
(7) (12)  
25 39  
(7) (11)  
23 37  
(7) (11)  
22 35  
(6) (10)  
114 181 288  
(34) (55) (87)  
110 25  
(7)  
103 164 261  
(31) (49) (79)  
120 23  
(7)  
95  
150 240  
(28) (45) (73)  
130 21  
(6)  
87 139 221  
(26) (42) (67)  
81 129 205  
(24) (39) (62)  
76 120 192  
(23) (36) (58)  
71 113 180  
(21) (34) (54)  
67 106 169  
(20) (32) (51)  
63 100 160  
(19) (30) (48)  
60 95 151  
(18) (28) (46)  
57 90 144  
(17) (27) (43)  
140 20  
(6)  
150 18  
(5)  
160 17  
(5)  
170 16  
(4)  
180 15  
(4)  
190 14  
(4)  
200 14  
(4)  
Pelco Manual C456M-D (1/98)  
7
 
3. To create an opening for the wiring, use a hammer and punch to remove one  
of the knockouts in the top of the back box. If it is necessary to work inside the  
back box, remove the trim ring and dome by inserting a screwdriver or your  
fingers between the trim ring and the faceplate and popping the trim ring and  
dome loose.  
4. Remove the trim ring and dome (see step 3). Remove the parts bag inside the  
back box. Reattach the trim ring and dome to the back box.  
5. Angle the back box through the grid opening and set the back box into the  
grid.  
6. From an opening in a grid adjacent to the back box, install the four T-rail clips  
that are supplied in the parts bag (refer to Figure 1).  
7. If additional support is required (such as anchoring with a chain or steel cable  
to a support beam above the dome enclosure), install one or both of the 1/4-  
20 eye bolts and washers that are supplied in the parts bag:  
a. Remove one or two of the 1/4-20 screws in the top of the back box.  
b. Screw a nut about a half inch onto an eyebolt.  
c. Slide a split lock washer and flat washer onto the eyebolt.  
d. Screw the eyebolt into the back box and lock the eyebolt into place by  
tightening the nut with an 11 mm wrench.  
e. Repeat steps b-d if you are going to install the second eyebolt.  
f.  
Use a chain or cable to fasten the eyebolt(s) to a support structure in the  
ceiling.  
8. Remove the trim ring and dome.  
Refer to Figure 2 for the following steps.  
9. Push the wiring into the back box. If you are using conduit, fasten the conduit  
to the back box.  
10. Install the coaxial cable to the BNC connector.  
11. Install power to the 10-position terminal block. Make sure the power switch on  
the side of the back box is off.  
Figure 1. T-Bar” Clip Installation  
8
Pelco Manual C456M-D (1/98)  
 
Figure 2. 24 VAC Back Box Wiring Diagram  
Pelco Manual C456M-D (1/98)  
9
 
Figure 3. 120 VAC Back Box Wiring Diagram  
10  
Pelco Manual C456M-D (1/98)  
 
12. If you are not using Coaxitron® control, connect the control wiring to RXD+  
and RXD-.  
From controller  
To 4-wire terminal inside back box  
TXD+  
TXD-  
RXD+  
RXD-  
13. Back box installation is now complete.Proceed with the installation of the dome  
drive unit. Refer to the manual provided with the dome drive for further instal-  
lation instructions.  
3.2 PENDANT  
1. Install the pendant dome mount. Refer to the instructions supplied with the  
mount.  
NOTE:The length of pipe may cause  
noticeable motion on the video dis-  
play. If this occurs, additional support  
of the pipe by bracing, guy wiring, etc.  
will be required.  
2. The back box is designed to be suspended from a suitable length of 1-1/2"  
NPT pipe threaded at both ends. For outdoor model, apply pipe thread sealant  
to the pipe before assembly. Install one end of the pipe into the mount.Tighten  
to approximately 30 ft/lb and tighten any locking means that may be provided  
on the mount.  
3. Bring the wiring for the back box through the mount.  
Video - Refer to Table A for the type of video coaxial cable to use.  
Power - If the input power to the dome is 24 VAC, refer to Table B to  
determine the size of wire to use. For the 120 VAC model, make sure the  
wiring can supply power for the heaters and fan as well as the receiver/  
driver. Refer to Section 5.0, SPECIFICATIONS, for power requirements.  
Control - If you are using a Coaxitron® controller, the control signals to  
operate the dome drive will be transmitted over the video coax.  
If you are not using a Coaxitron® controller, bring wires to the back box  
for two RS-485 control lines (RX+ and RX-).  
4. Remove the parts bag inside the back box.  
5. Outdoor Model Only - Place an O-ring onto the back box mounting pipe.  
Push the O-ring up about 4 inches (10 cm) or as far as it will go if the pipe is  
not 4 inches long.  
6. Outdoor Model Only - Install the pendant cap on the pipe and place the top  
side of the cap against the O-ring. Place the second O-ring onto the pipe and  
push the O-ring against the bottom side of the pendant cap.  
7. Back out the lock screw on the mounting flange of the back box so that the  
back box can be screwed onto the mounting pipe.  
8. Indoor Model Only - Place the pendant cap on top of the back box.  
9. Screw the back box onto the mounting pipe. Tighten the lock screw.  
10. Outdoor Model Only - Push the pendant cap down against the top of the  
back box. Push the top O-ring against the top of the pendant cap.  
Refer to Figure 3 for the following steps.  
11. Install the coaxial cable to the BNC connector.  
12. Install power to the 10-position terminal block. Make sure the power switch on  
the side of the back box is off.  
Pelco Manual C456M-D (1/98)  
11  
 
13. If you are not using Coaxitron® control, connect the control wiring to RXD+  
and RXD-.  
From controller  
To 4-wire terminal inside back box  
TXD+  
TXD-  
RXD+  
RXD-  
14. The bezel and dome assembly can be attached to the back box at this time, or  
it can be done after the dome drive is installed.  
To install the dome drive, refer to the manual provided with the dome drive.  
To attach the bezel and dome assembly to the back box, clip the safety cable  
inside the bezel to the bracket just below the power switch inside the back box.  
Let the bezel and dome assembly hang from the back box until the dome drive  
is installed.  
15. The back box installation is now complete. Proceed with the installation of the  
dome drive unit. Refer to the manual provided with the dome drive for further  
installation instructions.  
12  
Pelco Manual C456M-D (1/98)  
 
4.0 EXPLODED ASSEMBLY DIAGRAMS  
A
B
E
F
C
D
4
2
3
6
5
7
8
1
Figure 4. BB08A120 Back Box Exploded Assembly Diagram  
Pelco Manual C456M-D (1/98)  
13  
 
Figure 5. BB08E120 and BB08E211 Back Boxes Exploded Assembly Diagram  
14  
Pelco Manual C456M-D (1/98)  
 
Table C. BB08A120 Back Box Exploded Assembly Parts List (Figure 4)  
Item  
1
Quantity  
Description  
Part Number  
1
1
1
1
1
1
1
4
4
1
Trim ring, white  
8082ASSY  
Dome seal (not shown)  
Fixed dome, smoked (not shown)  
Sound quieting ring (not shown)  
Back box  
80810007  
80810008-4  
8083001  
2
3
4
5
6
7
8
8084297COMP  
8084167COMP  
8004130COMP  
90010030  
Face plate, drop ceiling, white  
Gland plate  
Ball stud receiver  
T-rail retaining clip  
80010008  
Back box foam insert  
Back box foam insert  
Rocker switch, On/Off (not shown)  
8083000-1  
8083000  
1
SWI0201S11N41P  
A
B
C
D
E
F
4
4
8
8
2
2
Screw, 1/4-20 x 3/8", pan head, Phillips  
Split lock washer, 1/4"  
Nut, 6-32  
ZH1/420X.375SPP  
ZH1/4LWSSL  
ZH6-32NUTSH  
ZH6LWSIS  
Internal star washer, #6  
Eye bolt, 1/4-20 x 2"  
Nut, 1/4-20  
ZH1/4-20X2.0EYE  
ZH1/4-20NUTCH  
Table D. BB08E120 and BB08E211 Back Boxes Exploded Assembly Parts List (Figure 5)  
Item  
Quantity  
Description  
Part Number  
1
2
3
1
1
1
Black bezel assembly with smoked dome  
Light gray bezel assembly with clear dome  
Back box, textured black  
Back box, light gray  
SQP0810000ASSY  
SQP0810011ASSY  
8084195BCOMP  
8084195GCOMP  
8084994COMP  
8084894COMP  
8004053COMP  
SPA3109  
Pendant cap, black  
Pendant cap, light gray  
Pin, bezel attachment  
4
5
3
3
3
1
1
2
1
1
Nylon spacer, flanged  
6
Compression spring  
SPRG10000  
7
Flange, 1-1/2" NPT  
MRCA4000COMP  
80010198  
8
Gasket (BB08E211 only)  
O-ring (BB08E211 only)  
Safety cable  
9
80010010  
10  
11  
E7081002COMP  
SWI0201S11N41P  
Rocker switch, On/Off (not shown)  
A
B
4
3
Screw 1/4-20 x 5/8" flat head, Phillips  
Allen screw 6-32 x 1/4"  
ZH1/420X.625SFS  
ZH6-32X.250SS  
Pelco Manual C456M-D (1/98)  
15  
 
Figure 6. Back Plate Exploded Assembly Diagram  
16  
Pelco Manual C456M-D (1/98)  
 
Table E. Back Plate Exploded Assembly Parts List  
Item  
Quantity  
Description  
Part Number  
1
2
2
2
2
1
1
2
1
2
1
1
3
1
1
2
2
2
1
6
1
1
1
1
1
1
1
1
Latch backup plate  
8004244COMP  
8004105COMP  
8004143COMP  
TRF21243.30.70F  
CON10P025Z41T  
ZH208211-4  
Latch  
3
Latch bracket  
4
Transformer (120 VAC model only)  
25-position connector plug  
Screw, 6-32  
5
6
7
10-position terminal block  
Alignment pin  
TRB6TBV-10-OE  
8004402COMP  
8004118COMP  
EH4600115W3  
HTR50120  
8
9
Heater/fan mounting bracket  
Fan, 120 VAC  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
22  
23  
Heater, 120 VAC  
Back plate  
8004190COMP  
8004046COMP  
8004047COMP  
80010007  
Connector mounting bracket  
Stabilizer bracket  
Boot  
Hairpin clip  
ZH1/4CLIPSS  
CON01J002Z41S  
TRBJ6-2  
Connector, BNC jack, insulated  
2-position jumper  
10-position terminal block cover  
Thermostat (units with heaters and blower)  
4-position terminal block  
Fuse holder  
TRBTC6-10-PFH  
EH5510049A  
TRB4-140  
FUS357001  
Fuse, 2A 3AG (not shown)  
Capacitor, .47 µF, 12 V (not shown)  
Capacitor, 220 µF, 100 V (not shown)  
Capacitor, 270 µF, 100 V (not shown)  
FUS2  
CAPE474P012MAY  
CAPF221P100JRN  
CAPF271P100JRN  
A
B
C
D
E
F
G
I
4
4
Screw, 10-32 x 1/2" flat head, Phillips  
Split lock washer, 1/4"  
ZH10-32X.500CFS  
ZH1/4LWSSL  
4
Nut, 1/4-20  
ZH1/4-20NUTCH  
SPA8540  
10  
2
Spacer .312 OD x 1/8" long, #10  
Internal star washer, #10  
ZH10LWSIS  
2
Screw, 10-32 x 1" pan head, Phillips  
Nut, 6-32  
ZH10-32X1.00SPP  
ZH6-32NUTSH  
ZH6-32X.375SPP  
ZH6-32X2.00SPS  
SPA9401L  
2
2
Screw, 6-32 x 3/8" pan head, Phillips  
Screw, 6-32 x 2" pan head, Phillips  
Spacer, 3/16" hex by 3/4" long, 2-56 tapped  
Screw, 10-32 x 1/2" pan head, Phillips  
Spacer, 1/4" hex by 1/2" long, 6-32 tapped  
Screw, 6-32 x 5/8" flat head, Phillips  
Screw, 6-32 x 1/2" pan head, Phillips  
J
4
K
L
6
4
ZH10-32X.500SPP  
SPA8423  
M
N
O
2
2
ZH6-32X.625SFS  
ZH6-32X.500SPP  
4
Pelco Manual C456M-D (1/98)  
17  
 
5.0 SPECIFICATIONS  
ELECTRICAL  
Enclosure Back Box  
Input Voltage:  
24 VAC or 120 VAC  
Power Requirements  
Receiver/Driver:  
48 vA for 24 VAC and 120 VAC dome drives  
Blower  
(continuous duty): One (1) at 33 cfm, 6.7 watts, 120 VAC @ 60 Hz  
Heaters  
120 VAC:  
135 watts total  
Thermostatically controlled; activates ON at 40°F (4.4°C) and  
OFF at 60°F (15.56°C)  
Power Cord:  
Power Cable:  
GENERAL  
Not supplied; use 3-wire grounded, 18 Awg minimum for 120  
VAC supply input  
Not supplied; must conform to local and national electrical  
codes  
Enclosure  
Environment:  
Indoor or outdoor (depending on model ordered)  
See Figures 7 and 8  
Dimensions:  
Construction  
Back box:  
Cap:  
Aluminum  
Aluminum  
Bezel:  
Aluminum  
Trim Ring:  
ABS/aluminum  
Finish  
Outdoor:  
BB08E211  
BB08A120  
Light gray  
Indoor:  
White (back box) and eggshell white (face  
plate, trim ring and bezel)  
BB08E120  
Black  
Temperature  
Indoor Models: 32° to 120°F (0° to 48.89°C)  
Outdoor Models: -10° to 120°F (-23.33° to 48.89°C)  
(Design and product specifications subject to change without notice.)  
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union  
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.  
18  
Pelco Manual C456M-D (1/98)  
 
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS; ALL OTHERS ARE INCHES  
Figure 7. BB08A120 Dimension Drawings  
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS; ALL OTHERS ARE INCHES  
Figure 8. BB08E120 and BB08E211 Dimension Drawing  
Pelco Manual C456M-D (1/98)  
19  
 
6.0 WARRANTY AND RETURN INFORMATION  
WARRANTY  
Pelco will repair or replace, without charge, any merchandise proved defective in material or  
workmanship for a period of one year after the date of shipment.  
Exceptions to this warranty are as noted below:  
Five years on FT/FR8000 Series fiber optic products.  
Three years on Genex® Series products (multiplexers, server, and keyboard).  
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X,  
CC3751H-2,CC3651H-2X,MC3651H-2,andMC3651H-2Xcameramodels,whichhaveafive-  
year warranty.  
Two years on standard motorized or fixed focal length lenses.  
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed  
dome products.  
Two years on Spectra®, Esprit®, ExSite, and PS20 scanners, including when used in  
continuous motion applications.  
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).  
Eighteen months on DX Series digital video recorders, NVR300 Series network video  
recorders, and EnduraSeries distributed network-based video products.  
One year (except video heads) on video cassette recorders (VCRs). Video heads will be  
covered for a period of six months.  
Sixmonthsonallpanandtilts,scannersorpresetlensesusedincontinuousmotionapplications  
(that is, preset scan, tour and auto scan modes).  
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment.  
AllgoodsrequiringwarrantyrepairshallbesentfreightprepaidtoPelco,Clovis,California.Repairs  
made necessary by reason of misuse, alteration, normal wear, or accident are not covered under  
this warranty.  
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the  
specific use or application made of the Products. Pelco’s liability for any claim, whether based on  
breach of contract, negligence, infringement of any rights of any party or product liability, relating  
totheProductsshallnotexceedthepricepaidbytheDealertoPelcoforsuchProducts. Innoevent  
will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss  
of profit and claims of third parties) however caused, whether by the negligence of Pelco or  
otherwise.  
The above warranty provides the Dealer with specific legal rights. The Dealer may also have  
additional rights, which are subject to variation from state to state.  
Ifawarrantyrepairisrequired, theDealermustcontactPelcoat(800) 289-9100or(559)292-1981  
to obtain a Repair Authorization number (RA), and provide the following information:  
1. Model and serial number  
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number  
3. Details of the defect or problem  
If there is a dispute regarding the warranty of a product which does not fall under the warranty  
conditions stated above, please include a written explanation with the product when returned.  
Methodofreturnshipmentshallbethesameorequaltothemethodbywhichtheitemwasreceived  
by Pelco.  
RETURNS  
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800)  
289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit,  
and RA number if returned for repair).  
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.  
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number  
and freight should be prepaid. Ship to the appropriate address below.  
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:  
Service Department  
Pelco  
3500 Pelco Way  
Clovis, CA 93612-5699  
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed  
to return goods to the USA, you may do one of the following:  
If the goods are to be sent by a COURIER SERVICE, send the goods to:  
Pelco  
3500 Pelco Way  
Clovis, CA 93612-5699 USA  
Pelco, the Pelco logo, Camclosure, Esprit,  
Genex, Legacy, and Spectra are registered  
trademarks of Pelco.  
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:  
Pelco c/o Expeditors  
473 Eccles Avenue  
South San Francisco, CA 94080 USA  
Phone: 650-737-1700  
Fax: 650-737-0933  
Endura and ExSite are trademarks of Pelco.  
© Copyright 1998, Pelco. All rights reserved.  
20  
Pelco Manual C456M-D (1/98)  
 

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