Petsafe Door PPA00 10984 User Manual

Extreme Weather Pet Door  
Installation Guide for Small, Medium and Large  
Please read this entire guide before beginning.  
Model Numbers: PPA00-10984, PPA00-10985, PPA00-10986  
 
• Keep these instructions with important papers; be sure to transfer  
these instructions to the new owner of the property.  
Important Safety Information  
Explanation of Attention Words and Symbols used in this guide  
• If painting the pet door, it is recommended to paint it prior to  
installation. For best results, use a primer for plastics before  
applying paint.  
This is the safety alert symbol. It is used to alert you to potential personal  
injury hazards. Obey all safety messages that follow this symbol to avoid  
possible injury or death.  
• If homeowner’s door or other application is not level, the pet door  
must be marked level to swing properly.  
• Cut out correct size template. For the Large no cutting is required.  
If installing in a wall, reduce cut-out width by 1” for the Small and  
Medium. For the Large, reduce cut-out width by 1” and cut-out  
height by 1.  
WARNING indicates a hazardous situation which, if not avoided,  
could result in death or serious injury.  
CAUTION, used with the safety alert symbol, indicates a hazardous  
situation which, if not avoided, could result in minor or moderate  
injury.  
• When applying cutting template there should be a minimum of 3”  
between the bottom and sides of the door and the outer edge of  
the template to maintain the structural integrity of the door.  
NOTICE is used to address safe use practices not related to  
personal injury.  
• Make sure there is nothing underneath the door where you will be  
drilling the holes or cutting out opening.  
• Use a manual screwdriver to tighten screws. Do not overtighten.  
Overtightening can strip the screws or warp the pet door frame.  
• When children are present in the home, it is important to consider  
the pet door during child proofing activities, the pet door may  
be misused by a child resulting in the child accessing potential  
hazards that may be on the other side of the pet door. Purchasers/  
Homeowners with swimming pools should ensure that the pet  
door is monitored at all times and that the swimming pool has  
adequate barriers to entry. If a new hazard is created inside or  
outside of your home, which may be accessed through the pet door,  
Radio Systems® Corporation recommends that you properly guard  
access to the hazard or remove the pet door. The closing panel or  
lock, if applicable, is provided for aesthetic and energy efficiency  
purposes and is not intended as a security device. Radio Systems®  
Corporation will not be liable for unintended use and the purchaser  
of this product accepts full responsibility for oversight of the  
opening it creates.  
• Power Tools. Risk of severe injury; follow all safety instructions for  
power tools. Be sure to always wear safety goggles.  
• The user, prior to installation, must become familiar with all  
building codes that may affect the installation of the pet door and  
determine, along with a licensed contractor, its suitability in a given  
installation. This pet door is not a fire door. It is important for the  
owner and contractor to consider any risks that may be present  
inside or outside of the pet door, and any risks that may be created  
by subsequent changes to your property and how they may relate  
to the existence and use, including misuse of the pet door.  
• Be sure to use heavy scissors for cutting the core covers.  
• If cutting a metal surface, be aware of sharp edges to prevent  
injury.  
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Customer Care Center 1-800-732-2677  
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Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes  
memorable moments and a shared understanding together. Our products and training tools promote a  
lifestyle of protection, teaching, and love—essentials that influence memories for a lifetime. If you have  
any questions about our products or training your pet, please visit our website at www.petsafe.net or  
contact our Customer Care Center at 1-800-732-2677.  
Installation Instructions  
NOTICE  
If painting the pet door, it is recommended to paint it prior to installation.  
For best results, use a primer for plastics before applying paint.  
PRODUCT WARRANTY  
To get the most protection out of your warranty, please register your product within 30 days at  
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty  
and should you ever need to call the Customer Care Center, we will be able to help you faster. Most  
importantly, PetSafe® will never give or sell your valuable information to anyone. Complete warranty  
information is available online at www.petsafe.net.  
Determine Pet Door Location  
Step  
1A Measure and mark your pet’s shoulder height on the  
interior side of door.  
1A  
1B  
1B Determine location for the pet door. Draw a vertical  
1
center line through the shoulder height line using a level.  
Kit Includes  
Tools Needed  
NOTICE  
Snap-on  
Closing Panel  
• Hammer  
• Jigsaw  
• Drill  
• ½” Drill Bit  
• Wire Cutters  
• Slotted & Phillips  
Screwdrivers  
Tape Measure  
Tape  
• Pencil  
If homeowner’s door or other application is  
not level, the pet door must be marked level to  
swing properly.  
Interior Frame  
with 2 flaps  
Plastic Core Covers  
Cutting Template  
Installation Guide  
Exterior Frame  
with Flap  
Hex Nuts  
- Small 4 pcs.  
- Medium 6 pcs.  
- Large 10 pcs.  
• Level  
• Scissors  
• Safety Equipment  
Nylon Screws  
Step  
Prepare Door  
- Small 4 pcs.  
- Medium 6 pcs.  
- Large 10 pcs.  
2A Remove door by removing door hinge pins.  
Optional  
• Duct Tape  
• Caulk  
Core Cover  
Supports  
Foam Strip  
2A  
2B Place on a raised level surface such as saw horses.  
Place interior side of door facing up.  
2
Weather Strips  
Helpful Tip: Clamp down the door to prevent it  
from moving.  
NOTE: The Extreme Weather Pet Doorcan be installed in most doors and walls.  
Installation in thinner or thicker applications may not require the Plastic Core Covers.  
If installing in a wall, reduce cut-out width by 1” for the Small and Medium. For the  
Large reduce cut-out width by 1” and cut-out height by 1. Additional tools and  
materials, such as wood framing, may be required.  
Note: The Pet Door can be installed with the door  
hanging based on your skill level.  
2B  
2C Cut out the correct size template. Match the  
marked lines on the door with the shoulder and center  
lines on the template. Tape the template in place and  
carefully trace template. Make sure to trace under-  
neath tape and connect the corners. Now, remove the  
template and any excess tape from the door.  
Want Professional Installation Help?  
Invisible Fence® Brand installers (where available) may come to your home and install your new PetSafe®  
Pet Door for an additional cost. Contact the Customer Care Center at 1-877-866-DOGS (3647) or visit  
the website at www.invisiblefence.com for more information.  
NOTICE  
2C  
Key Definitions  
• Outer Frame Size: Overall pet door dimensions  
Cut out correct size template. For the Large, no  
cutting is required. If installing in a wall, reduce cut-  
out width by 1” for the Small and Medium. For the  
Large reduce cut-out width by 1” and cut-out height  
by 1”.  
• Cut-Out Size: Opening cut in homeowner’s door for proper fit and pet door installation  
• Replacement Flap Size: Overall flap size when removed from pet door. During extreme changes in  
weather, vinyl flaps can shrink during cold months and stretch in warmer months  
• Flap Opening Size: Usable flap size for pet to enter and exit through pet door  
• Interior Frame: Pet door frame on the inside of home  
NOTICE  
When applying cutting template there should be a  
minimum of 3” between the bottom and sides of the  
door and the outer edge of the cutting template to  
maintain the structural integrity of the door.  
• Exterior Frame: Pet door frame on the outside of home  
Insulated Flap: Yellow flap located behind the vinyl flap in the interior frame  
Plastic Core Covers: Plastic pieces that cover the cut-out or “core” of the homeowner’s door  
Snap-on Closing Panel: Cover that snaps onto the pet door frame to close the pet door opening  
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Customer Care Center 1-800-732-2677  
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Cut Pet Door Opening  
Step  
4E Snap uncut edge (side with one rib) of  
assembled core covers inside bottom and side tabs  
of interior frame (frame with 2 flaps). The bottom  
core cover should be at bottom of interior frame.  
Weather strips and ribbed sides (uncut edges)  
should face flap. Snap the uncut edge (side with  
one rib) of top core cover inside top tabs of interior  
frame. Uncut edge (side with one rib) of top core  
cover should face flap. Core covers may need  
trimming to meet at corners.  
4E  
3A Drill ½” holes in inside corners of drawn template.  
These will be the pilot holes for the saw blade.  
3B  
Helpful Tip: Use both hands to hold drill steady and  
straight at a 90° angle.  
3
3B Beginning in one of the holes just drilled, cut along  
the drawn template lines. After cutting out the opening,  
you may need to recut to square the opening. This is  
necessary for the pet door frame to fit correctly.  
3A  
Helpful Tip: Use proper saw blade length and type  
according to door thickness and material (for example  
a wood blade for a wood door and a metal blade for  
a metal door). Cut slowly using both hands to hold  
the saw steady and straight at a 90° angle. This will  
prevent the blade from cutting unevenly between  
interior and exterior sides of the door.  
Optional: Use duct tape in the  
corners of core covers to help secure  
in place and to improve weather  
resistance. Cut off any excess tape.  
Step  
Install Pet Door  
NOTICE  
Make sure there is nothing underneath the door where  
you will be drilling the holes or cutting out opening.  
Before putting away jigsaw, place the exterior frame (frame with 1 flap) into  
the underside of the opening to check the fit. If the screw holes on frame are not visible  
through cut-out, you may need to recut opening before proceeding with the installation.  
5
Step  
Fit Core Covers  
5A Place interior frame (frame with 2 flaps)  
5B  
5A  
into cut-out. Next place exterior frame into  
cut-out from under side of door, inserting core  
covers inside tabs of frame. Hold frame  
4A Measure the thickness (T) of your door. Note this  
measurement.  
4A  
4
together. Insert nylon screws through holes in  
interior frame into holes in exterior frame.  
Thread a hex nut onto bottom of each screw.  
4B Cut the grooved side of the plastic core covers and  
core cover supports to equal the thickness (T) of your  
door + ⅞.  
Left Support  
Bottom  
Right Support  
5B Start screws, but do not tighten at  
this time. Place foam strip under interior frame for  
additional insulation. Cut off any excess.  
Helpful Tip: Use a screwdriver to tuck the foam strip  
under as you work around the frame.  
4B  
Side  
5C Use a screwdriver to evenly tighten screws through-  
out frame while keeping core covers in position. It may  
be necessary to adjust screws to make sure pet door  
fit is correct.  
5C  
5D  
Top  
Helpful Tip: Look though flap opening to check if core  
covers are in position as you tighten the screws.  
4C Place cut edge of bottom core cover toward you  
with ribbed side facing up. Snap left core cover  
support into left end of “T”-shaped rib on bottom core  
cover. Snap right core cover support into right end of  
“T”-shaped rib on bottom core cover. With channel  
sides facing in, align uncut edge (side with one rib)  
of side core covers with uncut edge of core cover  
supports. Slide channel of side core covers onto tab of  
core cover supports to form a “U”-shape.  
4D  
4C  
5D Use wire cutters to trim screws flush with exterior  
frame.  
NOTICE  
Use a manual screwdriver to tighten screws. Do not  
overtighten. Overtightening can strip the screws or  
warp the pet door frame.  
4D Slide weather strips into channels of side core  
covers. Weather strips should face inside. Weather  
strips may need trimming to meet at end of side core  
covers.  
Optional: Caulk around the exterior frame (frame  
with one flap) and inside threshold where core covers  
meet for weather resistance.  
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Customer Care Center 1-800-732-2677  
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Replacement Flaps  
Train Your Pet  
Step  
6A Rehang your door and begin training your pet. It may  
help for you to be on one side of the door and your pet  
on the other. Lift or tape open flap and try to talk your  
pet through the pet door. After your pet has gone through  
a few times, allow the flap to touch your pet’s back so  
they will become comfortable using the pet door. If your  
pet will not go through the door, tape the flap open until  
they use it on their own.  
Vinyl Flap Replacement and Adjustment  
During extreme changes in weather, vinyl flaps can shrink during cold months and expand in warmer  
months. Easily replace or adjust to ensure a snug fit during seasonal changes.  
6A  
6
2
3
1
Helpful Tip: Try treats or toys to encourage your pet to  
go through the pet door and become comfortable using it.  
Closing Panel  
To Replace vinyl flap,  
remove flap screws and flap  
support from top of pet door  
frame.  
Remove vinyl flap and flap  
clamp with attached insulated  
flap.  
Replace flap clamp with  
attached insulated flap. Insert  
new vinyl flap between flap  
clamp and flap screw holes in  
top of frame. The PetSafe® logo  
should be readable on vinyl  
flap. Replace flap support. Align  
screw holes in flap support,  
frame, vinyl flap and flap clamp.  
Replace and start screws to  
hold flap in place. Adjust flap  
horizontally until centered in  
pet door frame. Adjust flap  
vertically until magnet bar on  
frame jumps to meet magnet  
on bottom of flap. Tighten  
screws.  
Note: Interior flap clamp  
has insulated flap attached,  
exterior flap clamp does not.  
Note: Interior flap has a  
flap support, exterior flap  
does not.  
The Closing Panel snaps onto the interior frame of the  
Extreme Weather Pet Door™. It is useful during inclement  
weather or to keep your pet from using the pet door.  
To Adjust slightly loosen  
flap screws on top of pet  
door frame.  
Adjust flap horizontally until  
centered in pet door frame.  
Adjust flap vertically until  
magnet bar on frame jumps  
to meet magnet on bottom of  
flap. Tighten screws.  
An additional closing panel (sold separately) can be used  
on the exterior frame of the Extreme Weather Pet Door™  
for improved weather resistance. See “Replacement Parts  
and Accessories” on page 10.  
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Customer Care Center 1-800-732-2677  
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Insulated Flap Replacement  
TERMS OF USE AND LIMITATIONS OF LIABILITY  
1. Terms of Use- This product is offered to you conditioned upon your acceptance without modifications  
of the terms, conditions and notices contained herein. Use of this product implies acceptance of all such  
terms, conditions and notices.  
2
1
2. Proper Use- This product is designed for use with pets where training is desired. The specific  
temperament of your pet may not work with this product. If you are unsure whether this is appropriate  
for your pet, please consult your veterinarian or certified trainer. Proper use includes reviewing the  
entire Installation Guide provided with your product including any specific safety information.  
3. Limitations of Liability- In no event shall Radio Systems® Corporation be liable for any direct,  
indirect, punitive, incidental, special or consequential damages whatsoever arising out of or connected  
with the use or misuse of this product. Buyer assumes all risks and liabilities from the use of this  
product.  
To replace the insulated  
flap, remove flap screws  
and flap support from top  
of pet door frame.  
Remove vinyl flap and  
flap clamp with attached  
insulated flap.  
Remove screws, insulated  
flap and backing plate from  
back of flap clamp. Insert  
new insulated flap between  
flap clamp back and backing  
plate. Align screw holes.  
Replace and tighten screws.  
Follow step 3 under “Vinyl  
Flap Replacement and  
4. Modifications of Terms and Conditions- Radio Systems® Corporation reserves the right to change  
the terms, conditions and notices under which this product is offered.  
Adjustment” on page 9.  
Replacement Parts and Accessories  
Replacement flaps can be purchased by visiting www.petsafe.net or by contacting our Customer  
Care Center at 1-800-732-2677.  
Part Description  
Part Number  
PAC11-11037  
PAC11-11038  
PAC11-11039  
MPA00-12817  
MPA00-12818  
MPA00-12819  
MPA00-12826  
MPA00-12827  
MPA00-12828  
MPA00-11824  
MPA00-12664  
MPA00-12665  
MPA00-12666  
Small Vinyl Replacement Flap  
Medium Vinyl Replacement Flap  
Large Vinyl Replacement Flap  
Small Insulated Replacement Flap Kit  
Medium Insulated Replacement Flap Kit  
Large Insulated Replacement Flap Kit  
Small Snap-on Closing Panel  
Medium Snap-on Closing Panel  
Large Snap-on Closing Panel  
Installation Hardware Kit  
Small Plastic Core Cover Kit  
Medium Plastic Core Cover Kit  
Large Plastic Core Cover Kit  
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Customer Care Center 1-800-732-2677  
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