Voicemail & Recordings
To access your voice message portal on all IP phone types, press
the Messaages button.
Quick Touch Reference
The following combination of keys will move you quickly to the action
you wish to complete.
If Forwarding Message
Voicemail Set-up
3
2
3
1
1
1
8
1
2
3
Record your name
Change current introduction
Listen to current introduction
Send message to specific
group members
1
1
Record "busy" greeting
Record "no answer"greeting
Change password
Return to the main menu
Send message to entire group
Send message to distribution list
Set or clear urgent indicator
Set or clear confidential indicator
Return to Play Messages menu
Repeat menu
4
5
6
7
*
Hosted PBX / Voice-over IP
Message Playback
Listen to new messages
1
1
User Guide
2 Skip message info
*
#
During Message Playback
Rewind 3 seconds
1
If Replying to Message
Rewind to beginning
1
2
3
6
7
Change current reply
Listen to current reply
Send reply
4
5 Play message info
3 Fast forward 3 seconds
6
2
7
#
Skip
Set or clear urgent indicator
Set or clear confidential indicator
Return to Play Messages menu
Repeat menu
Pause
Delete
*
#
Save
Return to the main menu
*
After Message Playback
Initiate call to sender
Reply to message
Forward message
8
1
2
9
9
Customer care: 800-562-4206
Customer care: 800-562-4206
Call Functions
To place a conference call:
1. During a call, press the Confrn soft key to open a new line and
put the first party on hold.
2. Place a call to another number.
3. When the call connects, press the Join soft key to add the new
party to the call.
To end a call, choose any of the following methods:
• If you are using the handset, hang up the handset.
• If you are using the speakerphone, press the EndCall soft key, or press
the Speaker button.
• If you are using a headset, press the EndCall soft key, or press the
Headset button.
Quick Reference Guide
Each phone contains fixed buttons reserved for specific functions and soft
keys whose functions change depending on the phone or call status.
Available soft keys are indicated on the LCD screen and refer to the buttons
beneath or next to the soft key heading.
To transfer a call (with consultation):
To redial a number:
1. During a call, press the more soft key, followed by the Trnsfer soft key.
This will put the call on hold.
• Press the Redial button on the left hand side of the phone.
2. Dial the number or extension to which you want to transfer the call.
3. After the party answers, you may announce the call to them and then
press the Trnsfer key to complete the call transfer.
To view missed calls:
• Press the Directories button, followed by 2 for missed calls.
Cisco 7940G / Cisco 7960G
To put a call on hold:
To transfer a call (without consultation):
1. During a call, pres the more soft key, followed by the BlndXfer soft key.
This will put the call on hold.
2. Dial the number or extension to which you want to the transfer the call.
The call will be transferred with no further action required.
• Press the Hold soft key, to return to the call press the Resume soft key.
Or
• Press the blue Hold button, to return to the call press the Resume soft
key or the blue Hold button again.
To place a call, choose any of the following methods:
• Lift the handset and dial the number.
• Press the line button for your extension, then dial.
• Press the speaker button, then dial.
• Press the NewCall soft key, then dial.
To place a conference call:
User Guide
1. During a call, press the Conference button to open a new line and put
the first party on hold.
• If you are using a headset, press the Headset button, then dial.
2. Place a call to another number.
3. When the call connects, press the Conference button again to add the
new party to the call.
To answer a call, choose any of the following methods:
• Lift the handset.
• To use the speakerphone, press the Answer soft key, or press
the Speaker button.
• If you are using a headset, press the Headset button. If necessary,
press the line button of the incoming call.
Polycom SoundPoint 500 IP/
Polycom SoundPoint 600 IP
To transfer a call (with consultation):
1. During a call, press the Transfer button, this will put the call on hold.
2. Dial the number or extension to which you want to transfer the call.
3. After the party answers, you may announce the call to them, then
press the Transfer button to complete the call transfer.
To end a call, choose any of the following methods:
• If you are using the handset, hang up the handset.
• If you are using the speakerphone, press the EndCall soft key,
or press the Speaker button.
• If you are using a headset, press the EndCall soft key,
or press the Headset button.
To place a call, choose any of the following methods:
• Lift the handset and dial the number.
• Press the line button for your extension, then dial.
• Press the speaker button, then dial.
• Press the NewCall soft key, then dial.
• If you are using a headset, press the Headset button, then dial.
• Dial the number you are calling then press the Dial soft key.
To transfer a call (without consultation):
1. During a call, press the Transfer button, this will put the call on hold.
2. Press the Blind soft key.
3. Dial the number or extension to which you want to transfer the call,
the call will automatically be transferred to this number with no further
action required.
To redial a number:
• To redial the most recently dialed number, press the Redial soft key.
To answer a call, choose any of the following methods:
• Lift the handset.
To view missed calls:
• To use the speakerphone, press the Answer soft key, or press the
Speaker button.
• Press the Directories button, followed by 1 for missed calls.
• If you are using a headset, press the Headset button. If necessary, press
the line button of the incoming call.
Customer care: 800-562-4206
To put a call on hold:
• Press the Hold soft key.
We’ve Got You Covered.
• To return to the call, press the Resume soft key.
|